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Seeking for help

General Tecno Android phones discussion, solution, root, help.
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Topic Author
Otech
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Seeking for help

#1

Unread post by Otech » Fri Jul 24, 2020 7:20 am

Hi please help me out I mistakingly use pop2 b1 file to flash pop2f b1f using spflash tools and the [download only selection] and not that it actually flashed fully, it just run the purple color line twice and it stopped and the phone did not turn on again, since then I have been battling to flash it with the normal pop2f b1f file and it's not going through instead I keep getting this error message [user] this is this is a secure Base-band Chip! Please select the authentication file first please help me I beg of you. Thanks in advance



Attachments
15955751339916065245043550846453.jpg
This is the screen picture of the error message I get
15955751339916065245043550846453.jpg (3.96 MiB) Viewed 965 times

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RomShillzz
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Re: Seeking for help

#2

Unread post by RomShillzz » Fri Jul 24, 2020 7:51 am

We'll help you to fix your device, please answer the questions below.

Do you know the initial build number of your device before you attempted flashing a wrong firmware?
What is the issue with the device?

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Re: Seeking for help

#3

Unread post by Otech » Fri Jul 24, 2020 11:12 am

I did not know the build number, but the phone had password and it wasn't entering hard reset so I wanted to flash it with the out that was what happened, please can it still work again?


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Re: Seeking for help

#4

Unread post by RomShillzz » Fri Jul 24, 2020 11:15 am

Yes your device can work again! Kindly flash the firmware using After Sales Service Tool (SWD AfterSales): viewtopic.php?f=59&t=674

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Re: Seeking for help

#5

Unread post by Otech » Fri Jul 24, 2020 11:54 am

I have just tried the aftersales and it fails on the (connecting to the DA)


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Re: Seeking for help

#6

Unread post by RomShillzz » Fri Jul 24, 2020 2:15 pm

Otech wrote:
Fri Jul 24, 2020 11:54 am
I have just tried the aftersales and it fails on the (connecting to the DA)
Kindly post the build number of the firmware you're flashing.

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Re: Seeking for help

#7

Unread post by Otech » Fri Jul 24, 2020 3:50 pm

Okay sir here is the screen shot of the 1st and 2nd files that I'm using sir and the back of the phone itself

Attachments
1595605440107314842710543549542.jpg
And this is the phone
1595605440107314842710543549542.jpg (2.73 MiB) Viewed 945 times
Screenshot_20200724_163742_com.google.android.apps.nbu.files.jpg
Here is the screen shot of the file
Screenshot_20200724_163742_com.google.android.apps.nbu.files.jpg (191.57 KiB) Viewed 945 times
Screenshot_20200724_163759_com.google.android.apps.nbu.files.jpg
Here is the 2nd
Screenshot_20200724_163759_com.google.android.apps.nbu.files.jpg (188.53 KiB) Viewed 945 times

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Re: Seeking for help

#8

Unread post by RomShillzz » Fri Jul 24, 2020 4:15 pm

Thank you for providing the screenshots. As shown in the images above, the firmware you are flashing are lower variants (build). You need a firmware with higher build number. Also, which version of SWD AfterSales Tool are you using?

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Re: Seeking for help

#9

Unread post by Otech » Fri Jul 24, 2020 4:56 pm

Okay sir and this is the version of SWD that I'm using V4. 1811.23.11;


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Re: Seeking for help

#10

Unread post by RomShillzz » Fri Jul 24, 2020 6:20 pm

Otech wrote:
Fri Jul 24, 2020 4:56 pm
Okay sir and this is the version of SWD that I'm using V4. 1811.23.11;
Download the latest firmware build number for Tecno Pop 2F B1F from the link below. (Please note: This is a featured/exclusive firmware but we are giving it our for free!).

B1f-F8018I-OGo-200430V106: [ Please, Login to view this link]

After downloading, exact and flash using SWD AfterSales.

Post result.

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